Privacy, Cookies, Terms & Conditions and Non-Cooking Legal
Booking with us and while in the studio
Places are booked on a first come, first served basis once we have received your payment in full.
We will email you a confirmation email once you are booked on a course. Please check any 'junk' or 'spam' folders if you do not see it. Alternatively, contact us.
Please note the cancellation policy on the booking page. We are unable to refund any confirmed bookings with less than 72 hours notice.
While we aim to keep all menus and descriptions 100% accurate there are occasions where we may need to substitute ingredients if there is a local shortage of certain items. We will though ensure that the nature of the lesson is not changed.
It is your responsibility to ensure that we are aware of any allergies you may have even if the lesson you have booked on does not contain those ingredients.
You are welcome to take photos and videos while in the studio but please be mindful of other participants and ensure they are aware if you are likely to take any photos containing others. We regularly take photos and videos in the studio but will ensure you are aware and will not include you in those at your request.
CCTV is in operation in the studio 24/7 and is used for crime prevention and security. The images are kept for 30 days and may be passed to the police if required.
When you subscribe on our website requesting to we keep you 'up to date' you are giving us permission to send you emails relating to Tineke Cooks and the Cookery School that we think you may find useful.
Privacy on our website
Here at Tineke Cooks we want to ensure you that we look after any data that we collect from any visitors to our website or if you subscribe to our newsletters. Below you can see more details on each of these.
When you visit www.tinekecooks.com we use both Google Analytics and Facebook Pixel to collect the logs of any visits. We do this so we know which pages and sections of the website that people like the best and which sections maybe need a touch of TLC to make them more popular. Both of these collection methods are captured in such a way that no visitor is able to be identified from these logs.
Signed up for the Newsletter?
If you sign up for our newsletter we asked you for some personal information (like your email address). We use that to be able to send you the newsletters that you asked us to by subscribing and if you provided more information, like your name, we may use that to tailor the newsletter to you.
You can unsubscribe at any time from any newsletter by clicking the unsubscribe link in the newsletter or by emailing us here.
If we link to other websites.
Access to your personal information.
We will provide you with a complete list of all the information that we hold in relation to you if requested by you. Email your request here.
Changes to this policy/notice.
We keep this notice under review and is updated as required. This version was created in May 2020.
Cookies are very small text files that contain small amounts of information which are created on your device when you visit websites. When you re-visit the same website the cookie is sent back to the website so it knows it is you returning.
The cookies that we use fall into four categories.
Strictly Necessary Cookies.
These are the cookies that if they weren't there the website wouldn't function properly and certain sections would stop working.
These are there to collect anonymous information about how the website operates. By visiting the www.tinekecooks.comyou agree that we can use these cookies. These are the cookies that tell us about issues with the website and which pages get most visits.
These cookies look after your choices, such as your preferred language or screen size when visiting our website so you don't have to set those choices each visit. They may also provide you with specific services on the website such as 'liking' or commenting on a blog post. By visiting www.tinekecooks.com you agree we can use these cookies.
Third Party Cookies.
These cookies allow third parties to provide services to you, for example clicking on a Facebook like button or a Pinterest 'Pin-it' button may retrieve data from that site/service to enable your request to be completed. We have no control over these cookies as they are not created by Tineke Cooks. Please check with those providers if you require more information on these types of cookies.